анонимен, Germany - Mar 08, 2024
96%
Das Hostel hat einen super Aufenthaltsraum, nur, dass die Betten im Schlafsaal keine Vorhänge haben fand ich schade. Sonst alles perfekt.
jay, USA - Oct 13, 2023
98%
Convenient. Great social room for tv, socializing, eating, etc.
Anahi , Italy - Feb 18, 2023
100%
Generator Venice has been a wonderful place from which to re-discover Venice! It also has a coffee bar, drinks bar, and restaurant. It is easy to get to it from the Santa Lucia train station & to get around from this location. Quiet and fun! Staff is amazing!
Christine, Austria - Jun 23, 2022
100%
Besser geht es nicht!rundum zufrieden. Ich komme wieder!
анонимен, Germany - May 19, 2022
100%
Nothing to critizise! What a lovely hostel. Will be back
анонимен, USA - Jul 28, 2019
100%
What a fun, millennial, hip place to go to! I was traveling by myself and stayed in all female room and everyone was so friendly and social. Great quiet location, but so close to everywhere in Venice! Definitely would recommend! Only thing was the air conditioning wasn’t very strong.
Отговорът на собственика
Hi, Many thanks for taking the time to review your stay. We are glad to hear you enjoyed your stay and thank you once again for the positive feedback left. We hope to be able to welcome you again in the future Kind Regards Sara Generator Venice
анонимен, Germany - Nov 24, 2018
80%
Great design and atmosphere, but possibly not recommended for guests with a bed bug intolerance.
Отговорът на собственика
Dear Florian,
We are sorry to receive your negative review and we apologise that on this occasion we did not meet your expectation. Your comment about bed bugs comes at a great surprise, we have a specialist contractor coming every two weeks to inspect all areas of our building and we are certified bugs free. Summers in Venice are known to attract high numbers of mosquitos and everyone’s skin react in different ways to them, sometimes making guest believe it could be caused by bed bugs but I can assure you that this is not the case at Generator Venice.
We hope to see you back here soon and if you decide to do so don’t hesitate to contact me directly.
Kind Regards,
Davide Caschili
General Manager
Analu, Brazil - Apr 09, 2018
72%
Very nice hostel, very clean. Staff was polite, but not very friendly. The location is ok, but far from downtown and you have to take a vaporetto to get there (15 euros per way), what turns it to be a bit more expensive if you are there just for a night.
Отговорът на собственика
Dear Guest, Many thanks for the kind feedback. The Generator Venice is located on the Giudecca Island, and overlooking the Basilica della Salute and St Mark. The hostel is just a 4 minutes ride from the center, and it is very well services 24/7 by different vaporetto lines. We are disappointed that you do not have enjoyed our location. We hope to welcome you back again. Safe travels Venice Team
valentina, Italy - Jan 20, 2018
82%
stupendo ma sarebbe bello se ci fosse una cucina!
Отговорът на собственика
Gentile cliente,
la ringraziamo per la sua recensione, sara' condivisa con l'intero team
saremmo lieti di riaccoglierla a Venezia in futuro
Cordiali saluti
Venice Team
Rainer, Germany - Dec 23, 2017
86%
Ich war kurz vor Weihnachten im Ostello,
mit wenigen Gästen, in der Hochsaison sieht es sicher ganz anders aus, aber insgesamt war es für mich wieder sehr angenehm !
Отговорът на собственика
Hallo,
vielen Dank für dieses sehr schöne Feedback.
Es ist schön zu lesen, dass wir ihre Erwartungen erfüllt haben.
Wenn sie Venedig erneut besuchen, würden wir uns freuen wieder ihr Gastgeber zu sein.
Herzliche Grüsse
анонимен, USA - Nov 03, 2017
94%
Front desk guy was super nice, really nice atmostphere even for an older person, really liked the location.
Отговорът на собственика
Dear guest,
Thank you for this 5-star review. It is awesome to see that we met all your expectations about your stay in Venice. Would really love to have you again with us in the future.
Best regards
Generator Venice Team
анонимен, Germany - Nov 02, 2017
92%
Sympathisch geführtes, sauberes Hostel, mit tollem Blick auf Venedig auf der eher untouristischen Giudecca gelegen, einziger Nachteil, dass man jedesmal 7.50 Euro für die Vaporettofahrt bezahlen muss, um zum Hostel zu gelangen. Kritik: zu kleine und zu wenige Bäder.
Отговорът на собственика
Hallo,
vielen Dank für dieses sehr schöne Feedback.
Es ist schön zu lesen, dass wir ihre Erwartungen erfüllt haben.
Wenn sie Venedig erneut besuchen, würden wir uns freuen wieder ihr Gastgeber zu sein.
Herzliche Grüsse
Senta, Japan - Oct 05, 2017
88%
Generator Burger & Beer was
Отговорът на собственика
Dear Guest,
thank you for your wonderful feedback, we are happy to hear that you loved your stay with us!
We hope to welcome back here in Venice or in another location in Europe soon
Best wishes
Venice Team
Severine, France - Aug 12, 2017
74%
As much as I like this place and the amazing staff, I was awake this morning because of the people unable to close a door quietly and not respecting each other's sleep, this is simply impossible. i was considering coming for the Mostra but I can't do that and except so much noise.
Отговорът на собственика
Dear Guest,
Thank you for taking the time to share your opinion with us. We really value our guests reviews, both good or bad, and will make sure to send yours at the appropriate department. Hope to have you again with us in the future.
Best regards
Generator Venice Team
анонимен, England - Jul 13, 2017
96%
Great hostel. The staff were great, fantastic atmosphere - a model of what a youth hostel can be. I liked the bar, and breakfast was good. Really nice environment, clean and well organised.
Отговорът на собственика
Dear Guest,
Thank you for your very positive comments after your recent stay
with us.
It’s really pleasing to read that we have met your expectations and that you really enjoyed your stay with us in Venice.
We’d love to see you again in the future.
Best Wishes
Venice Team
анонимен, China - Jun 22, 2017
62%
Double or careless recharge of deposit
Отговорът на собственика
Dear Guest,
thank you for your email. for further information, contact direct our back office.
best regards
venice team
анонимен, China - Jun 20, 2017
64%
Double charge my deposit
Отговорът на собственика
Dear Guest,
thank you for your email. for further information, contact direct our back office.
best regards
venice team
Anna, France - Jun 01, 2017
100%
Super nice hostel, fun and clean and comfortable, everything you need!
Отговорът на собственика
Dear Guest,
thank you for your email. for further information, contact direct our back office.
best regards
venice team
Annette, Germany - Apr 03, 2017
96%
super
Отговорът на собственика
Dear Guest,
thank you for your wonderful feedback, we are happy to hear that you loved your stay with us!
We hope to welcome back here in Venice or in another location in Europe soon
Best wishes
Venice Team
georgette, France - Mar 31, 2017
100%
I haven'be at the hostel i have send you a e.mail and ask to have myaccount back but you never answord me
Отговорът на собственика
Dear Guest,
thank you for your email. for further information, contact direct our back office.
best regards
venice team
анонимен, Costa Rica - Feb 27, 2017
100%
No había agua caliente en la ducha de la habitación, por el resto todo excelente
Отговорът на собственика
Estimado cliente,
Gracias por hacer revisar y por elegirnos para su estancia en Venecia. Gracias también por su nota de que vamos a tener en cuenta para mejorar la atención a los detalles
Esperamos darte la bienvenida de nuevo en Venecia
Saludos
Venice Team
анонимен, France - Dec 13, 2016
98%
Amazing place
Отговорът на собственика
Dear Guest,
thank you for your wonderful feedback, we are happy to hear that you loved your stay with us!
We hope to welcome back here in Venice or in another location in Europe soon
Best wishes
Venice Team
анонимен, Netherlands - Nov 26, 2016
100%
sarebbe pratico avere più ataccapanni in una camera di dieci persone. Tre non sono sufficienti.
Отговорът на собственика
Gentile cliente,
la ringraziamo per la sua recensione, sara' condivisa con l'intero team
saremmo lieti di riaccoglierla a Venezia in futuro
Cordiali saluti
Venice Team
анонимен, Germany - Nov 10, 2016
96%
Great!
Отговорът на собственика
Dear Guest,
thank you for your wonderful feedback, we are happy to hear that you loved your stay with us!
We hope to welcome back here in Venice or in another location in Europe soon
Best wishes
Venice Team
анонимен, USA - Oct 25, 2016
86%
The staff was effecient and helpful. The building is gorgeous with exposed brick, tiled floors, and high ceilings lined with wood beams. The rooms are on the smaller side, and although I stayed in a 16 bed dorm-room, I never felt like there were that many people in there. The bunk beds are solid and positioned so that you have privacy. Plus each bed comes with a nook, a power outlet, and a light. On top of that there is under the bed storage (bring your own lock). The beds were comfortable and the blanket provided was very cozy and warm. Lastly, be advised, while they do have a kitchen it is not for guest use. There is no way to prepare your own meal but the prices are fairly reasonable (E5 for breakfast and E9 for dinner).
Отговорът на собственика
Dear Guest,
Thank you for your very positive comments after your recent stay
with us.
It’s really pleasing to read that we have met your expectations and that you really enjoyed your stay with us in Venice.
We’d love to see you again in the future.
Best Wishes
Venice Team
Chiara, Italy - Oct 11, 2016
94%
Bellissimo ostello, bella l'atmosfera e molto disponibile tutto il personale. Pulito e confortevole. Il fatto di essere alla Giudecca è eccezionale per la vista ma pone alcuni problemi per raggiungere l'ostello (orari e prezzi dei traghetti). Consigliabilissimo!
Отговорът на собственика
Gentile cliente,
Grazie per la vostra splendida recensione! Saremmo lieti di riaccogliervi presto presso la nostra struttura
Cordiali saluti
Venice Team
анонимен, Portugal - Sep 18, 2016
86%
clean, quite, close to transport, good staff, good breakfast, more toilets and showers would make it excellent
Отговорът на собственика
Dear Guest,
Thank you for your very positive comments after your recent stay
with us.
It’s really pleasing to read that we have met your expectations and that you really enjoyed your stay with us in Venice.
We’d love to see you again in the future.
Best Wishes
Venice Team
alex, USA - Sep 17, 2016
100%
XLNT WITH VERY CAPABLE STAFF.
Отговорът на собственика
Dear Guest,
thank you for your wonderful feedback, we are happy to hear that you loved your stay with us!
We hope to welcome back here in Venice or in another location in Europe soon
Best wishes
Venice Team
анонимен, Argentina - Aug 03, 2016
86%
Nice place!
Отговорът на собственика
Dear Guest,
Thank you for your recent review. We are delighted to hear you enjoyed your stay and great to see all the positive comments.
Hope to welcome you back in the near future.
Kind regards
Venice Team
David, England - Jul 30, 2016
90%
Great location, highly recommend.
Отговорът на собственика
Dear Guest,
Thank you for your recent review. We are delighted to hear you enjoyed your stay and great to see all the positive comments.
Hope to welcome you back in the near future.
Kind regards
Venice Team
анонимен, Germany - Jul 15, 2016
100%
It was just brilliant to stay at your accommodation, your staff were so friendly and helpful over our stay in Venice. The location is also brilliant in Venice and with a very good connection to the public transport. However, the price for two nights it's a small disadvantage, because we payed 96€ per person without breakfast in an 8 person bedroom . All in all I would recommend the hostel and probably come back on day!
Отговорът на собственика
Dear Guest,
thank you for your wonderful feedback, we are happy to hear that you loved your stay with us!
We hope to welcome back here in Venice or in another location in Europe soon
Best wishes
Venice Team
Mia, USA - Jul 04, 2016
98%
The staff was SO nice & accomodating! It felt extremely safe. They provided a map and directions into Venice. And it was only €1.25 (one-way) to take the train and in less than 10 minutes you were on the main island of Venice. Would definitely recommend and we'll be back!
Отговорът на собственика
Dear Guest,
Thank you for your very positive comments after your recent stay
with us.
It’s really pleasing to read that we have met your expectations and that you really enjoyed your stay with us in Venice.
We’d love to see you again in the future.
Best Wishes
Venice Team
Alessio, Italy - Jun 04, 2016
84%
I stay in this hostel whenever I travel to Venice. People whose stay lasts up to two days could possibly prefer a hostel based closer to the city centre, given that you need to cross the channel to get to this one.
Отговорът на собственика
Dear Guest,
Thank you for taking the time to post your review on your experience. Delighted to hear that you enjoyed your stay with us
We hope you will pop in real soon for another excellent stay.
See you soon.
Venice Team
анонимен, USA - May 22, 2016
92%
Exactly what you expect from a Generator hostel.
Отговорът на собственика
Dear Guest,
Wow, thank you for your amazing review
We will be delighted to welcome you back here very soon
Best wishes
Venice Team
Mariann, Switzerland - Apr 19, 2016
100%
Wir haben den Aufenthalt sehr genossen! Eine Nacht hatten wir sehr laute Nachbarn bis morgens um 02:00 Uhr,sie wurden leiser, als ich ihnen gesagt habe, dass wir so nicht schlafen können.ev. Nachruhezeit deklarieren?
Отговорът на собственика
Hallo,
vielen Dank für dieses sehr schöne Feedback.
Es ist schön zu lesen, dass wir ihre Erwartungen erfüllt haben.
Wenn sie Venedig erneut besuchen, würden wir uns freuen wieder ihr Gastgeber zu sein.
Herzliche Grüsse
Herlinda, Peru - Jan 28, 2016
100%
Per la mia esperienza è stato ottimo grazie per tutto,certo che non dubiterei in scegliere nuovamente in qualsiasi posto il vostro Hostello Generator
Отговорът на собственика
Gentile cliente,
Grazie per la vostra splendida recensione! Saremmo lieti di riaccogliervi presto presso la nostra struttura
Cordiali saluti
Venice Team
Aurélie, France - Jan 03, 2016
90%
Great facilities overall, some more clothes hangers in the dorms would be appreciated. Breakfast was a bit disappointing for the price. Great staff, good location, clean. Highly recommended!
Отговорът на собственика
Dear Guest,
Thank you for your very positive comments after your recent stay
with us.
It’s really pleasing to read that we have met your expectations and that you really enjoyed your stay with us in Venice.
We’d love to see you again in the future.
Best Wishes
Venice Team
Ardak, Kazakhstan - Nov 24, 2015
94%
Venice is wonderful city. I shocked by such beauty. I have stayed in this hostel for 2 nights. I liked the hostel very much. staff of hostel were very polite. I also liked the location. I bought a ticket for travel on the vaporetto for two days .I visited the islands of Murano and Burano. The breakfast was good for a reasonable price. I recommend this hostel
Отговорът на собственика
Dear Guest,
Thank you for recommending us and moreover for taking the time to tell us about your positive experience. Your encouraging words will certainly give us lot of new energy to continuously strive on our commitment to guest satisfaction’s .
Kind regards
Venice Team
анонимен, Italy - Nov 13, 2015
92%
molto gentili grazie del servizio
Отговорът на собственика
Gentile cliente,
la ringraziamo per la sua recensione, sara' condivisa con l'intero team
saremmo lieti di riaccoglierla a Venezia in futuro
Cordiali saluti
Venice Team
анонимен, South Korea - Oct 16, 2015
100%
All of the things were goood!
Отговорът на собственика
Dear Guest,
thank you for your wonderful feedback, we are happy to hear that you loved your stay with us!
We hope to welcome back here in Venice or in another location in Europe soon
Best wishes
Venice Team
анонимен, Wales - Sep 29, 2015
98%
Hi great time but on arriving very late to the hostel I got to my bed and no duvet or pillow and as was so late and tired I slept without them. In the morning told reception and they said they would sort it out but again the same thing in the evening. This time I had a pillow but still no doubt. The guy from reception did come and sort it but not enough duvets in the cupboard so he just pinched one from another hostellers bed so I suspect she had a chilly broken nights sleep too as I noticed that in the morning she still didn't have a duvet. So more douvets needed at the hostel perhaps.
Отговорът на собственика
Dear Guest,
Thank you for your feedback, we are delighted to see all your positive rating, we apologise for the issue with the duvet and we have shared your review with the whole team here
we hope to welcome back here in Venice soon
Best wishes
Venice Team
Daniel, USA - Sep 27, 2015
96%
Nice place, descent food, good beer.
Отговорът на собственика
Dear Daniel,
Thank you for your recent review on the Generator Venice. We are delighted you enjoyed your stay and hope to welcome you back to Venice in the near future.
Kind regards
Venice Team
анонимен, Canada - Sep 23, 2015
100%
so easy to find and so available to transport.Amazingly modern. But no muesli at breakfast.
Отговорът на собственика
Dear Guest,
thank you for sharing your comments online, we are happy to see that you enjoyed your stay us
We would love to welcome back here soon
Best wishes
Venice Team
анонимен, Switzerland - Sep 21, 2015
100%
the hostel is great - highly recommended
Отговорът на собственика
Dear Guest,
thank you for your wonderful review, we are delighted to hear that you loved your time with us, we will be delighted to welcome back you really soon here
safe travels
venice Team
анонимен, Germany - Sep 07, 2015
68%
Sehr gut war auf jeden Fall die zentrale Lage & das Wlan auf den Zimmern.
Dei Jugendherberge gehört ja auch zu dem Club "Youth Hostelling" - da gehe ich von einer gleichen/ähnlichen Qualität aus. Hier war das leider nicht so :( kein Frühstück war inbegriffen (das Frühstück war auch keine 4€ wert, wenig Auswahl bei den Brötchen)..., keinen kostenlosen Stadtplan, ich habe gelesen es gibt Schließfächer auf den Zimmern bin aber davon ausgegangen, dass ich wie sonst auch dafür einen Schlüssel erhalte. Dem war nicht so, man hätte sein Schloss selber mitbringen müssen (das hätte man ja auch mal auf der Homepage schreiben können). Ich bin mir als Jugendliche/Stundtin verarscht vorgekommen, weil noch so viele Extrakosten auf mich zu kamen (wenn man sowiso nicht viel Geld hat)!!!. Das war ich von anderen Jugendherberen (z.B. Schweiz etc.) nicht gewohnt. Ich weiß nicht, ob ich noch einmal kommen würde bzw. es weiterempfehlen würde.
Hoffe es ändert sich etwas!
Отговорът на собственика
Lieber Gast,
ich danke Dir ganz herzlich für Dein Feedback und freue mich zu lessen, dass Du einen angenehmen Aufenthalt bei uns hattest. Wir hoffen Dich schon bald in eines unserer Hauser begrüßen zu dürfen und wünschen Dir bis dahin alles Gute. Sonnige Grüße aus Venedig.
Venice Team
Raphael, Belgium - Sep 05, 2015
100%
Very nice place: good ambiance, nice people and perfect location
Отговорът на собственика
Dear Raphael,
Thank you for your recent review on the Generator Venice. We are delighted you enjoyed your stay and hope to welcome you back to Venice in the near future.
Kind regards
Venice Team
анонимен, Italy - Sep 02, 2015
86%
Nel complesso l'ostello mi è piaciuto molto, gli ambienti interni sono caldi e accoglienti e la giudecca è molto pittoresca. Le pecche principali sono state: la colazione troppo cara per la scarsa qualità e lo scarso assortimento (il prosciutto stile Germania non si può proprio vedere, e la frutta sciroppata sarebbe da cambiare con della frutta fresca, piuttosto non in macedonia ma intera), il bagno è troppo piccolo, nella camerata mista c'era un po' puzza di piedi, capisco che in 14 persone sia dura evitarlo, bisognerebbe mettere un impianto di ventilazione...
Отговорът на собственика
Gentile Cliente,
La ringraziamo per la sua recente recensione presso la nostra struttura. E' sempre un piacere ricevere tali complimenti. Speriamo di poterla riaccogliere nella nostra struttura in un futuro prossimo.
Cordiali saluti
Generator Venice Team
анонимен, New Zealand - Aug 11, 2015
78%
great cleaners..so many people.thanks. terrible air con!!
nice people to meet..
ok wifi
venice is expensive....this hostels' breakfast not as good as before..
Отговорът на собственика
Dear Janet,
Thanks for your wonderful review!
Good to hear you enjoyed your stay
We really do hope to see you again in the future
Kind Regards
Venice Team
анонимен, Dominican Republic - Aug 05, 2015
100%
Baños un poco incomodos ya que no hay vestidores pero despues todo bien super bien
Отговорът на собственика
Estimado cliente,
Gracias por hacer revisar y por elegirnos para su estancia en Venecia. Gracias también por su nota de que vamos a tener en cuenta para mejorar la atención a los detalles
Esperamos darte la bienvenida de nuevo en Venecia
Saludos
Venice Team
анонимен, New Zealand - Jul 22, 2015
90%
It is a great hostel in many ways. One thing I think is lacking is being able to get a glass of water or a cup of tea for free. The heat was intense and having to keep buying water was a bit stingy as I would reckon they are making huge profits at the bar. Apart from that it is the best hostel I have stayed in.
Отговорът на собственика
Hi Lois,
Thank you for your stunning review on the Generator Venice. We are delighted to hear that you really enjoyed your stay and great to see all the positive ratings.
Hope to welcome you back in the near future.
Kind regards
Generator Venice Team
