Smart Hyde Park Inn

描述

Smart Hyde Park Inn 位于伦敦最具有人气的街区。只需半分钟您就能步行至 Bayswater地铁站并且在那个路段有许多一流的建筑。

Smart Hyde Park Inn是一家舒适安静的旅馆，我们24小时为客人提供优质周到的服务，力求让您的假期变得轻松惬意。

我们可以为您提供单独的房间或者宿舍间（房间最多有14张床位）。每个房间内都有洗脸池，并且在旅馆的每一层都有淋浴设施以及无限量供应的热水。

旅馆内有一间厨具齐全的厨房，可以为您提供所有种类的厨具，您可以随意烹制您所喜爱的食物。
我们的客服人员可以为您提供最详细的城市旅游攻略，让您能够很方便的浏览这座城市。另外我们还可以向您出售一日游和剧院的门票。

在电视间，您可以观看所有您喜欢的卫星电视节目（例如sky台），每晚我们还会在那里播放一场电影。

在我们旅馆您可以以一个极低的价格拨打国际长途电话，另外您还可以在旅馆接收或发送传真。

在旅馆网吧您可以浏览网络。

您在旅馆居住期间不需要携带沉重的睡袋或者床单，在您住宿期间我们会为您提供全套的床上用品。

从我们旅馆出发您可以很好的体验伦敦的独特魅力和许多的城市景点。

距离旅馆最近的停车场是NCP Queensway

最近的地铁站是Queensway（在那里会有line central 经过）和Bayswater 车站（在那里会有 circolar和 la district line经过）

距离Heathrow机场 26英里, Gatwick机场 38 公里，距离London City的机场12英里

Luton 在 45英里外 ，Stansted 40英里。


旅客须知

在您办理住宿手续时我们会向您收取10英镑的押金，如果在您居住期间您没有损坏或丢失旅馆任何一件物品，或延迟退房时间这笔押金将在您退房时全数退还给您
在到达旅馆之后您必须付清所有房款，并出示您的预订单。最好使用现金付款，如果使用信用卡付款需多缴纳5%的服务费。预定私人房间的客人可以在退房时再付款，但在办理入住手续时您必须向我们提供您的信用卡。私人房间的顾客不需要支付税金，因为已经包含在价格内。
宿舍间的退房时间是每天的10点，私人房间是每天的11点，如果在规定时间您没有退房我们将扣下10英镑。
12岁以下儿童必须居住在私人房间内，旅馆没有年龄限制，但是16岁以下的客人必须有一位成年人陪伴才能入住。

 

 

条款和条件

Smart Hostels Terms and Conditions



Stay Conditions

· Guest are required to show a valid photo ID (passport, drivers’ license etc.) upon check-in to the hostel. We do not accept the following as valid forms of ID including Industry ID cards, company security cards, travel cards, debit or credit, or student ID.

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· All our hostels use ‘Bunk Bed’ which may be inconvenient for the physically challenged and older guests who have low mobility. If a lower Bunk is required due to disability, we require advance notice of at least 7 days to ensure a bed can be reserved.

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· The hostel operates a 14-night maximum stay policy, after which returning guests are free to rebook after a 6-week period.

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​· Rooms are to be kept in a clean and tidy state. Medium sized locker will be provider inside the room for no additional cost.

We recommend a maximum of 1 travel backpack and 1 Standard Luggage; if a guest’s luggage is overly sized, you will be asked to move it to a separate luggage room at a cost of £1.00 per night.

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​· Age Policy: Guests between 16 and 45 years of age are free to place bookings in our shared dormitories. Guests aged 15 or younger and above 45 years of age are unable to use the shared dorms and must book in a private dorm or room.



Check-in and Check-out

· Rooms/Dorms are available to check-in from 14:00 on the day of arrival; however, if arriving earlier you are welcome to drop of luggage in the morning of your arrival at the hostel where it will be store until your return to check-in.

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· Check-out is before 10:00am on the day of departure.​ Luggage storage is available after checkout up until midnight; there is an additional charge of £3.00 per item for this service.

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· In case of No-Show, the hostel will cancel the booking after 04:00 am the following day unless the hostel is contacted beforehand. If you arrive a day late without informing the hostel, we will try and find you a bed, but this may not be in the same room type booked and may incur extra charges.

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· Penalty charge or expulsion from the hostel may result from the following activities:

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Lost Key Card: You will be required to pay a replacement charge of £5.00 for each key card lost during your stay, please keep it on your person always.

Anti-social Behavior: The hostels have a zero tolerance to in-house fighting or harassment with guests being asked to leave once a compliment has been received and verified by staff.

Poor Hygiene: Guests with low standards will be asked to improve the situation, after which guests will be asked to leave the property if no improvement have been made.

Breaking Hostel In-house Rules



Bookings

Flexible Rate/Smart Rate

·The first night of your booking will be charged from 11:00am the day before arrival via the credit/debit card you have provided on booking. Please note if the charge is declined you will be notified via email to provide a new valid card, if no update is received the booking will be cancelled at 11:00 AM on the day of arrival.

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·The remaining nights will be payable on arrival to the hostel either with Card or Cash payment.

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· Changes requested with 24 hours of the date of check-in will be treated as cancellations (see “Cancellations” below).

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· Changes to confirmed reservations (e.g., changes in dates or changes in number of guests or nights) are subject to availability of a suitable alternative and are subject to any additional costs incurred in making the changes to accommodate your request.



2. ​ Non - Refundable/Smart Non-refundable Rate

· The total cost of the booking will be charge to your payment method at the time of booking.

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· If cancelled, Modified or in case of No-show the total price of the reservation will be charged.

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· Bookings made under the Non-Refundable rate are not refundable under any circumstances.



Cancellations

· All cancellation requests must be received in writing in the form of an email.

​· We require a full 24 hours’ notice to cancel a booking. The 24 hours are counted backward from 12 Noon on the date of arrival.



Fees and Payments

· We accept all Cash payment in Great British Pound (GBP) only.

· We do not accept Maestro or American Express bank cards; we accept all other Credit and Debit cards.



​Lost and found Policy.

· Any items found inside the property will be kept during a maximum of 7 days after the check-out date, after that it will be immediately disposed unless you have contacted the property beforehand and arranged an appropriate collection date.

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Bed allocation

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When booking individual beds, we will always attemped to allocate grouped beds together in the same dorm. However, on particularly busy days this may not always be possible. If needed please contact your hostel to confirm your rooming.