Smart Hyde Park View

描述

Hyde Park View是一家新开业的旅馆位于极具人气的Bayswater地区，走几步路就可以到达海德公园和其他的一些旅游圣地。我们会向您提供一系列贴心的服务，因为我们的宗旨是带给所有来这里居住的游客一些简单但是非常实用的服务。我们为您提供一个舒适，干净的住宿环境。我们地理位置非常不错，位于伦敦市中心地带并且价格十分的合理。

Hyde Park View的工作人员对旅馆的本身做出了非常好的保养。所有的房间我们每天都会进行清洁，最大的宿舍式房间和旅馆所有的公共区域我们更是一天清洁两次。

我们尽最大的努力保证所有来旅客的财产安全和个人隐私。旅馆配有闭路电视系统，房门采用刷卡式电子钥匙。我们的客服人员也会非常小心的注意旅馆内所发生的事。

无论您是居住在私人包间内或者在宿舍式房间，我们所提供的每一间房都配有独立厕所，有卫生间以及淋浴设施。


旅游信息:我们的客服人员非常荣幸能够为帮助您准备您所喜爱的活动例如：体育，俱乐部，剧院或者观光游等等。

当您在旅馆放松的时候您可以在我们24小时营业的酒吧品尝下我们的饮料，或者在休息室观看您所喜欢的电视节目，例如 Sky Sports又或者观看每天晚上不同的电影。

我们的电话能够进行国际长途，而费用只比英国本地通话稍微高一些。旅馆有传真机，就放在入口处。

上网设施全天候开放并且完全免费

床上用品由旅馆提供，旅馆没有宵禁并且不关门

在旅馆您能够找到零食，冷饮，热饮的自动售货机和其他的一些小工具以及印有本旅馆标志的衬衫

我们旅馆还有行李存放服务和小柜子，旅馆的洗衣店从早上7:00营业至0:00

注意在网上公布的价格并不包括17.5%的税。当您来旅馆结算的时候会一起付清
在您入住的时候请您缴纳10英镑的押金，这些钱在您退房的时候我们会全数退还给您
旅馆交通十分的方便只要走几步路就能找到所有伦敦能够带给您的乐趣
距离旅馆最近的地铁站Queensway (Central Line)；Bayswater (circle/district line)；Lancaster Gate (Central Line)
距离旅馆最近的火车站 London Paddington；London Victoria
飞机场：Heathrow - 26 英里；Gatwick - 38 英里； London City Airport - 12英里 ；, Luton – 45,英里； Stansted - 40 英里.

 

 

条款和条件

Stay Conditions

· Guest are required to show a valid photo ID (passport, drivers’ license etc.) upon check-in to the hostel. We do not accept the following as valid forms of ID including Industry ID cards, company security cards, travel cards, debit or credit, or student ID.

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· All our hostels use ‘Bunk Bed’ which may be inconvenient for the physically challenged and older guests who have low mobility. If a lower Bunk is required due to disability, we require advance notice of at least 7 days to ensure a bed can be reserved.

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· The hostel operates a 14-night maximum stay policy, after which returning guests are free to rebook after a 6-week period.

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​· Rooms are to be kept in a clean and tidy state. Medium sized locker will be provider inside the room for no additional cost.

We recommend a maximum of 1 travel backpack and 1 Standard Luggage; if a guest’s luggage is overly sized, you will be asked to move it to a separate luggage room at a cost of £1.00 per night.

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​· Age Policy: Guests between 16 and 45 years of age are free to place bookings in our shared dormitories. Guests aged 15 or younger and above 45 years of age are unable to use the shared dorms and must book in a private dorm or room.



Check-in and Check-out

· Rooms/Dorms are available to check-in from 14:00 on the day of arrival; however, if arriving earlier you are welcome to drop of luggage in the morning of your arrival at the hostel where it will be store until your return to check-in.

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· Check-out is before 10:00am on the day of departure.​ Luggage storage is available after checkout up until midnight; there is an additional charge of £3.00 per item for this service.

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· In case of No-Show, the hostel will cancel the booking after 04:00 am the following day unless the hostel is contacted beforehand. If you arrive a day late without informing the hostel, we will try and find you a bed, but this may not be in the same room type booked and may incur extra charges.

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· Penalty charge or expulsion from the hostel may result from the following activities:

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Lost Key Card: You will be required to pay a replacement charge of £5.00 for each key card lost during your stay, please keep it on your person always.

Anti-social Behavior: The hostels have a zero tolerance to in-house fighting or harassment with guests being asked to leave once a compliment has been received and verified by staff.

Poor Hygiene: Guests with low standards will be asked to improve the situation, after which guests will be asked to leave the property if no improvement have been made.

Breaking Hostel In-house Rules



Bookings

Flexible Rate/Smart Rate

·The first night of your booking will be charged from 11:00am the day before arrival via the credit/debit card you have provided on booking. Please note if the charge is declined you will be notified via email to provide a new valid card, if no update is received the booking will be cancelled at 11:00 AM on the day of arrival.

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·The remaining nights will be payable on arrival to the hostel either with Card or Cash payment.

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· Changes requested with 24 hours of the date of check-in will be treated as cancellations (see “Cancellations” below).

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· Changes to confirmed reservations (e.g., changes in dates or changes in number of guests or nights) are subject to availability of a suitable alternative and are subject to any additional costs incurred in making the changes to accommodate your request.



2. ​ Non - Refundable/Smart Non-refundable Rate

· The total cost of the booking will be charge to your payment method at the time of booking.

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· If cancelled, Modified or in case of No-show the total price of the reservation will be charged.

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· Bookings made under the Non-Refundable rate are not refundable under any circumstances.



Cancellations

· All cancellation requests must be received in writing in the form of an email.

​· We require a full 24 hours’ notice to cancel a booking. The 24 hours are counted backward from 12 Noon on the date of arrival.



Fees and Payments

· We accept all Cash payment in Great British Pound (GBP) only.

· We do not accept Maestro or American Express bank cards; we accept all other Credit and Debit cards.



​Lost and found Policy.

· Any items found inside the property will be kept during a maximum of 7 days after the check-out date, after that it will be immediately disposed unless you have contacted the property beforehand and arranged an appropriate collection date.

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Bed allocation

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When booking individual beds, we will always attemped to allocate grouped beds together in the same dorm. However, on particularly busy days this may not always be possible. If needed please contact your hostel to confirm your rooming.