+ reviews in all languages anonymous, Slovenia - Mar 04, 2023
96%
Our rooms were a little small. But the family is very nice and accomodating.
anonymous, Netherlands - Apr 23, 2017
100%
Very friendly people, nice view from terrace with lovely breakfast. Room is fine, location also.
The owner's reply
Thank you very much for your opinion, that helps us to improve our service
anonymous, Switzerland - Mar 02, 2017
100%
Amazing hostel with a rooftop terrace where you get the best dinner prepared by the lovely host! highly recommended!
The owner's reply
That's nice to know our service is good, we must improve, thank you for your time
Anna, Poland - Feb 05, 2017
100%
We choose La Familia cuz it's close to bus station but another lady,with long red,curly hair pick us up,took to her Crocodile Hostal.She say:"we work always together with La Fam.".
She push to eat breakfast,dinner,she put liquids in fridge in room(triple price).She made fake stories to take taxi with her friend.She told me 1price,to him double price,after 1hour he made triple price.Discousting fights, liers in La Familia. Our distance from Crocodile was big to the bus.We demand to bring us for free in front of La Fam.(she didnt want at all). Then price for room was 9cuc higher per person.We say "we'll pay what we booked",so she ask to pay 9cuc more+she will bring us for free in front of La Fam. After all:we left money what we booked with fight,then she decided bring us for free(but noone wanted cooporate with her,no taxi,no horses)-everyone knows she pay 1% for transport & lie everywhere. It was worst hostal combination in all Cuba.
The owner's reply
gracias por su opcion ud no sabes cuanto nos ayuda, gracias
Donald, Netherlands - Jan 18, 2017
96%
Yari is a very friendly host and a great cook. Breakfast is very good.
The owner's reply
thank you for your opinion you do not know how much help, thank you, we will verify responsabilities for improvement
Tom, Netherlands - Dec 21, 2016
100%
Lovely place, nice roof terrace. Superclose to city center and thanks to all the neighbours for watching our car!
Josephine, Netherlands - Nov 13, 2016
98%
The owners of the casa were very nice, it's around 10 minutes walking from the city centre and 5 minutes from the busstation. The roof terrace is nice.
Alida, Netherlands - Nov 03, 2016
98%
Very friendly owners of the Casa. The location is pretty good, within walking distance of the Viazul busstation and about a 15-20min. walk to the highlights of the city. Amazing view from the terrace where you can relax and enjoy breakfast. We had a pleasant stay in Hostal La Familia.
Cynthia, Brazil - Sep 23, 2016
100%
The best hostel I have stayed in Cuba, Yari is a great host, food was delicious. They have a terrace with a mini bar where you can hangout with other people. The place is very nice I would definitely go back and if I go back to cienfuegos i would for sure stay there again.
Lukas Moritz, Germany - Jun 23, 2016
96%
Nice Hostel with big rooms.
Phil, New Zealand - May 19, 2016
68%
I wish i could recommend this place as the couple that run it are lovely but I definitely wouldnt stay here again. The place was not clean, had no hot water during our stay despite constant promises to fix it, location is OK (10-15 min walk to restaurants etc). Food was below average compared to that provided by other casas we stayed at in Cuba. As a disclaimer this place was 20 USD a night vs 40 USD a night for the others we stayed at in Cuba so arguably unfair to compare directly.
Lucy, Australia - Apr 11, 2016
88%
Good location. Clean rooms. Nice terrace. Friendly staff. Breakfast was a bit disappointing for 4 cuc compared to other casas as the bread was stale and we didn't get eggs.
anonymous, France - Mar 20, 2016
100%
Great place, Nice people and good food
anonymous, Netherlands - Mar 15, 2016
58%
Not a great casa.
Small dark bedroom, no light in the bedroom, no toilet paper, one towel for the two of us, many animals woke us up at night (roosters, dogs...). The casa was not easy to find, the owner was only willing to help when she could earn extra money.
The rooftop terrace is really nice though, with a bar and a nice seating area.
We advice people to look for a casa at the seaside/Malecon instead.
This was the worst casa (out of 6) we stayed in during our trip.
Tessa, Netherlands - Mar 13, 2016
100%
Perfect place. Kind people, Nice dinner and breakfast and excellent rooftop terrace. Best place we stayed at
David, England - Mar 04, 2016
96%
Great casa and in a brilliant postion, just 5 blocks from the old town
Uwe, Austria - Feb 23, 2016
88%
This hostal has a beautiful roof terrace. It even has a bar and looks really inviting. We also took breakfast there and the lady, who served it, was always in a really good mood. :)
What I found a bit annoying is, that there are a lot of animals living in the inner yard and in the neighbourhood: chicken, dogs, cats. And that's why you maybe be waked up at 5am from the crows of at least one cock. If you want to sleep longer you have to take another hostal.
This one is located near the Viazul-Bus-Station, but you can WALK to the inner town of Cienfuegos within 10 min.
Madeleine, England - Feb 14, 2016
100%
A lovely place to stay with fantastic food and a very helpful host. Fully recommend.
Donald, Scotland - Feb 08, 2016
100%
This is a great hostal, the rooms have comfortable beds, good air conditioning and nice clean bathrooms. The breakfast served in the morning is also very nice. The hostal is also located very close to the center of Cienfuegos, a 15-20 minute walk to the very centre of town.
Stéphanie, France - Apr 19, 2015
96%
The Hostel is very quiet, rooms are clean and fresh, and There is a great terrace on the roof. The owners are very kind and helpful and make good food.i highly recommend the place !
plamena, Bulgaria - Apr 01, 2015
100%
Everything is very well
Ewelina, Poland - Feb 05, 2014
98%
I have spent 1 night in Hostal La Familia with my 2 friends. We had very nice room, one huge bed for 2 ppl and 1 single one, big bathroom to our use. Additionally great terrace with stunning view on the roof top. The hosts were great, cheerful people and the stay was comfortable
Reinaldo , Brazil - Jan 20, 2014
100%
nice house with original art deco furniture. Very nice owners!
alejandro, Colombia - Nov 19, 2013
96%
Highly recommended, the family is always welcoming and friendly.
Breakfast in the terrace was the best.
AR
Diana, Germany - Oct 24, 2013
100%
Liebenswerte Gastgeber, zentrale Lage, leckeres Essen, sauber, TV, Klimanlage- alles TOP!
