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Casa Novo Guest House

Concordia st. 406 2d floor - Havana, Cuba
+ reviews in all languages
Sandra , Belgium - Jul 30, 2017
50%
Upon arriving at the hostal, we were told there was a problem with a guest and that we could not stay there. The hostal was next to a very loud bar. Family came to pick us up to stay in their hostal, which was ok. The room was tidy and comfortable, breakfast was super. We had to leave the room though at 11pm (although we arrived very late in the evening) or if we wanted to keep the room longer, we had to pay 5 CUC extra. We were allowed though to change our clothes when leaving for the airport, without extra costs. Hosts were kind, but gave us the impression that all that mattered was the money.
The owner's reply
The problem with the guest was a los of passport and inmigration office has the authority to stop leaving to any guest until they find a solution, it does not happen every day but happens and is not rare.So, I tried my best sending you to my brother house who gave you the same price than here and similar conditions and you were inside my family.The check in and out details are in the hostelsclub rules from the house and in my brother house is iqual like in the hotels.Unfortunately you came late but your room was waiting for you all the time in their house.So that I dont understand why 50 in all subjects in the rating because you did not stay in my house to evaluate all the subject iqual.In any way thanks for your rating
ethan, USA - Jun 13, 2017
98%
Highly Recommended. The Casa Novo house was our first and last stop our my visit to Cuba. The owner speaks great English and was very helpful and great resource especially as we were first time visitor. Both rooms we used were comfortable and our belongings felt very secure. It is an a perfect location, 20-30 minutes walk to the heart of either the Vedado or Old Havana districts and 5 minutes from the boardwalk. There are plenty of nearby options for food and at least two extremely nice restaurants within a block's distance(We had our finest meal in Cuba at 'La Concordia' which is just down the street). My only complaint is that the optional breakfast was not as good as the ones offered at other casas we stayed at. Regardless, if i return to Cuba I will make sure to reserve at room here.
The owner's reply
Thanks a lot by your review , if you have been happy here we are happy.In any way i will appreciate any advise to improve more our breakfast.Thanks in advance
Julian, Germany - May 01, 2017
98%
Nicolas was a very friendly host, who also helped us out with many important information and tips on Havana. His speaking English was also very helpful to us, since we only speak 'vacation Spanish' lol. The neighbourhood is very safe and the Malecon is right around the corner which we walked along at sunset. Breakfast was the best we had in Cuba - try the homemade jam! Nicolas even organized a reliable taxi driver for us to pick us up at the airport. We 100% recommend casa Novo Guest House!
The owner's reply
Thanks by your review, if you have been happy we are happy
anonymous, Netherlands - Apr 23, 2017
88%
Very nice Casa, Nicolas is a friendly person. Breakfast is oke. Location also, close to havana viejo, about 10min walk.
The owner's reply
Thanks by your review, we will try to improve everything to be better and you happier
anonymous, England - Apr 03, 2017
80%
Nicely furnished and friendly casa in central location with room for improvement regards plumbing.
The owner's reply
Thanks for the review.We are checking the room plumbing but we wat to know what did you find about cleanliness.We will appreciate if you write us about it
Robbie, Netherlands - Feb 27, 2017
72%
This hostel was just fine for our stay in Havana, with a great roof terrace. Nothing special though compared with the other houses we stayed at in Cuba. The location is not the best, although the center is a good place to see some of the real local life in Havana. Most of the interesting sites are in Havana Vieja and Vedado.
The owner's reply
Thanks for your review.The locallife is enoyed by the most of people who come to our house.We could appreciate what you did not like from our house.We try to work for your happiness, may be next time,we will wait for you.Nicolas , the owner
Carmelo, Italy - Jan 28, 2017
96%
Casa Novo is the perfect location if you want to enjoy the real Habana: positioned in the middle of downtown, it's minutes walking to the Malecon, to the Barrio Chino, to the Capitolio and old Habana. It's very close to nice paladares/restaurants and from the roof you can experience the fascinating view of the city.

Alberto was always available for questions and suggestions, and we had laugh, too.

Recommended!

The owner's reply
Thanks for your review, if you have been happy we are happy, is that we always try
anonymous, Denmark - May 25, 2016
92%
I enjoyed staying at casa novo very much. Spend close to 14 days there. Close to everything you want to see in the city. The owner's Nicolas and his wife are both wary nice people and speak fine English. Some city noise but It's Havana! Same same everywhere! :-)
Yordan, Bulgaria - Mar 14, 2016
100%
The house location is good. It's pretty and neat. M-r Nicolas and his wife are really very nice and helpful people. I strongly recommend them
johanna, Germany - Jan 19, 2016
100%
Nicolas is very helpful to give advices and find other casas for your trip in Cuba! :-)
The owner's reply
Thanks a lot , if you have been happy we are happy
Anastasiia Belova , , Russia - Mar 03, 2015
100%
Iy's so nice hotel in Old Havana. We lived in 3d floor, in 2 rooms - it was so comfortable for us. Clean, cosily rooms, tasty breakfasts! The Great Thanks for Nicolas, his charming wife and grandmotherly seniora! Anastasiia, Sankt-Peterburg. Rissia

Sophie, Germany - May 18, 2014
100%
Thanks again for the hospitality! You made our stay in Havanna perfect and all your further recommendations were just great. Sophie & Timo
The owner's reply
We always say:if you are happy we are happy and that is our main goal.Thanks for your opinion ,we hope to see you again.Nicolas
anonymous, Germany - Feb 02, 2014
90%
This Casa Particular is very well renovated and furnished - just beautiful! The owners are very nice and helpful. Regarding the position it is about a 15 minutes walk to Habana Vieja.
The owner's reply
If you have read the house descrptions you could see that the house is 10-15 minutes walking from Habana Vieja, so I dont know why are you surprised or dissaponit about it
Emily , England - Jan 28, 2014
100%
We had a great time staying at Casa Nova Guest House, Nicolas and his wife were so accomodating and make you feel at home. we would definately recommend this casa, and look forward to visiting again.

All the best,

Emily & Chris

Pavel, Czech Republic - Mar 25, 2013
100%
When we arrive to casa we felt immediately like a home.Very close to everywhere,few steps from Parque Central and Vieja.It's very safe place to be.From our almost month stay on Cuba we were back in casa 3 times,no problem with leaving ours luggage there.Nicolas and Rosaura are very helpful in case you need it.Lovely housekeeper Myrtha.
Els, Netherlands - Sep 04, 2012
92%
Nicolas and his wife were really helpful. They gave us the best advise for our trip, which really helped. Casa at walking distance from old center. Lovely and quiet place, nice terrace. Great food! Els and Aileen from Holland
Nathalie, Germany - Dec 20, 2011
100%
Staying with Nicolas and his family was a pleasure. His English is perfect and he helped with any idea e.g. a take-away breakfast.

If "fun" means clubs and touristic bars, the area is the wrong choice, but it's in walking distance to the main tourist points in H. Centro and H. Vieja. I enjoyed the stay! Thanks Nicolas and family! :-) Nathalie

The owner's reply
I think fun factor means about the house, no bars or similar.I think fun factor should not be evaluated in the case of Cuba private houses
Joel Resen, Denmark - Nov 06, 2011
92%
The best place to start out your trip on Cuba - meaning that you will get some very useful information + if you ask for it you will get a list with contacts from all over Cuba so that you don't have to waste time at any bad place! And I just have to mention the hosts - They do a brilliant job with there chill'd out way of being!
Mark, Netherlands - Aug 02, 2011
92%
Perfect place to stay with very helpfull and friendly hosts
Leonardo, Brazil - Dec 15, 2010
98%
Nicholas and Rose are amazing. As soon as we got there, they gave us all information we needed to know to feel safe and to understand the Cuban culture. Furthermore, when my friend's baggage was extraviated they gave her all the support calling the company many times until the baggage got found.
Els M, Netherlands Antilles - Jul 22, 2010
88%
We didn't expect a nice and clean place when we arrived in this street. But it's safe and great to stay here.
Sophie, England - Apr 27, 2010
80%
Nicolas' family were lovely and were very welcoming. He gave us the details of a lovely family to stay with in Baracoa and it was shame we did not stay with the rest of his friends in other places. His place is slightly more expensive than some other casa particulares but there was a fridge with big bottles of water stocked which was so useful considering water is not on every street corner. 10 min walk to the Capitolio - 30 mins to Plaza Vieja.
ANA, Croatia - Feb 16, 2010
82%
We just came back from Cuba and thanks to Nikolas we have no problem finding casas in all of Cuba, he was very kind and helpfull.
Antonino Marco, Italy - May 10, 2009
92%
The Casa Particular was perfect! Just ten minutes of beautiful walk from plaza central, between vedado and habana vieja. And we really enjoyed Nicolas and his wife, the owners of the casa. they gave us lots of information and helped us in finding new accommodations in Trinidad and in the same Habana (the last day of the vacation when we came back from Trinidad). For a few bucks (3 and 8 CUCs) they also can prepare you a good breakfast and a wonderful dinner. Both speak a good english! Thanx again, my friends... Hope to see you as soon as possible!! Nino and Francesco.
Stefan, Netherlands - May 08, 2008
78%
Nicolas & Rosie made us feel at home in their house, their country and in their rocking chairs! That's why we returned to their house at the end of our trip!
Paul, Austria - Mar 18, 2008
100%
I spent one week at the casa in March 2008. The family is very nice. Whatever question I had they helped me out. The breakfast was excellent. I found the location very good, as it is safe and close to the old town and to the malecon (walking distance). Near the casa one can find some good places to eat. The next time I visit Havanna I will try to stay there again.
Christian, Austria - Nov 11, 2007
100%
A casa so clean you could eat right from the floor, located between Centro Habana (10 min walking to the capitol) and Vedado. The family running the house is very hospitable and helpful. Dr. Porro, the owner, supplied us with plenty of useful hints about Havanna and Cuba, especially his lodging recommendations for the different places on our way proofed to be very reliable. And the dishes served upon request are so tasty, you really should think twice before making a reservation at adjacent La Guarida.