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Smart Russell Square

71-72 Guilford Street - London, England
+ reviews in all languages
Diana, Netherlands - Mar 18, 2018
74%
location is nice, building is nice, but the dorm I was in was way too small for the number of beds / people so it was hot and not enough air
Alain, Italy - Aug 31, 2016
72%
Not the cleanest place, but considering the position and the price is a good deal.

The staff is helpful, the rooms are as clean as rooms of more than 10 people can be.

anonymous, Germany - Feb 07, 2016
66%
The rooms are ok and the washroom to.

The breakfast is for free but terrible.

anonymous, Germany - Mar 08, 2014
10%
The place felt like a prison and I didn't want my room.

But even though giving my key and everything immediately back and leaving, they charged me the full price.

anonymous, Spain - Sep 02, 2013
86%
A cheap and convenient hostel in good location. It's the most of what you can get for 9 GBP/night. The staff is usually very friendly although there are a couple of ones from the night shift who tend to be rude and lack English skills. Overall pretty decent for the price, but don't expect any luxury. Best thing: individual room toilets. Worst thing: the labyrinth in the basement.
LUIS GENARO, Mexico - Oct 29, 2012
62%
There is NO free internet. If you want internet, then you have to pay, and there are just 4 computers for all the hostal. The kitchen is not that clean and the plates are not enough, you cant even find a glass to drink water!!!!
Johan, Sweden - Oct 16, 2012
58%
The whole place smells like chlorine. Kinda nice if you’re into synchronized swimming but im not. If you’re over 185cm long, the beds are to short and you’ll have to sleep with you knees bent. The location is great though, walking distance to a lot of interesting places. So if you like the smell of swimming pools and are under 185cm ish. Go for it!
Vanessa, France - Oct 09, 2012
70%
Close from all accomodations, clean. Just one thing: it's a pity there are showers only at the level below ground floor... Not convenient if you're at the upper level of the hostel...
Marta, Italy - Aug 11, 2012
88%
very economical, the beds have curtains to ensure privacy and they are very effective, the rooms in the basement are quite bad with little windows.

economical and spartan as alla hostels, the staff is very helpful and it is goodly located.

overall the best hostel I've ever been in London so far, counting a lot on the price.

lana , Slovenia - Jul 22, 2012
88%
if you are looking for place to sleep and good position this is it but nothing more. rooms too snall to hang outm bed linen is clean, showers ok. a little weird smell in the hostel
Eduardo, USA - Jul 11, 2012
80%
About average. No major complaints but also nothing to really highlight
Manuel, Italy - Jun 13, 2012
78%
I've really appreciated this hostel.It is in a quite central position,near several good restaurant, pubs and underground.The bedroom and the toilet are clean.For sure beds are too much short (180cm).
Agenor, Brazil - Feb 27, 2012
22%
The (REALLY) bad: I had a terrible experience in dealing with the staff at the front desk. I found it difficult to get any help in the small issues I had during my stay and, to be honest, they didn't seem bother too much about it. I stayed in a 12-bed room which seemed a cross in between the Japanese capsule hotels (in regarding the minuscule space available) and a prison cell (the bed sheets were still displaying signs of use from the previous "inmate").

The good: the location is great, if you are going to use the Euston rail station or if you planning on visiting the British Museum.

Lucas, Portugal - Jan 24, 2012
62%
A lot of people in a small place! The common areas turns tiny with everybody.

The "house" looks like a maze. Underground showers, far for some rooms. Better not considerate the breakfast too (corn flakes and bread). The 24 beds room is a no peace place.

Localization is nice and the price could be determinant

Miglena, Bulgaria - Jan 10, 2012
90%
Smart Russell square is good place for staying in a short period of time.Thehostel is clean and the staff is polite
Vicente, Spain - Dec 22, 2011
48%
Very good comon rooms, but the service and de Guest Policy is shamed.

Dirty Beds and Showers

Bruno, Portugal - Dec 04, 2011
68%
It's clearly supposed to be a budget hostel. For the price asked, you get a very good service - but don't expect, like most reviewers in this website, treatment worthy of the Queen. The breakfast is pretty acceptable (you have access to sliced bread and toasters, hot water, milk, coffee and tea), the rooms aren't extremely comfortable, but allow for a good night's sleep, and though the showers are in the basement and far from most of the rooms, the conditions aren't so bad. It could be closer to the city center, but it has good access to buses and the subway (if you don't mind paying the tickets). It's about 3Km away from the main attractions, which translates into a 30/40 min walk. Overall, I quite enjoyed it and will go back there if I ever return to London.
Katre, Estonia - Oct 11, 2011
62%
you should really have cases for blankets too, because you do not wash them after using. also you should give a towel to every guest and somewhere should have been mentioned that the showering conditions are like that and the security guards should have been more kind and polite to visitors.
Daniela , Italy - Aug 22, 2011
88%
rooms and common spaces were very clean and organized, even if the hostel was very busy. Nice breakfast and comfortable common areas. Reception and staff were very organized, and the hostel is 1 min walk from the tube and a 24 hours Tesco Express.
Andrew, USA - Aug 02, 2011
60%
Central location was great (a block or two away from an underground station). Neighborhood around the hostel had some good ethnic restaurants.

Bed was comfy enough, liked the privacy curtain.

In a room of 20 people.... more than one tiny little fan is needed to cool the room down. Many residents were loud at all hours of the night. The showers being in the basement was fine; the scalding hot water was not.

Overall, it was ok due to the location and cheap price but I will look elsewhere next time I book a hostel in London.

Jeanne, USA - Jul 23, 2011
68%
Didn't spend much time there. Only to sleep and take a shower. The showers were difficult to find and far away from the room I was in. The room I stayed in was an 18 bed room. It was too crowded when people had there luggage and backpacks on the floor there was no room to step down off the beds. Need a little more floor space for that many people. I loved the curtains on the beds so you could make it private and dark so others did not wake me up.
Stevan, USA - Jul 08, 2011
100%
too much alcohol
Catherine, France - Jul 04, 2011
88%
too much noisy, you can hear everything, the door claping outside, people talking and drkinking on the street ...
Joram, Germany - Jul 04, 2011
58%
it's the worst place to stay in london. the beds arfe tiny, the service is non existent, the included breakfast is ulrabad, everything costs extra. won't go there again.
shiu-tong, England - Jun 28, 2011
82%
staffs are very friendly & helpful
Aisling, Ireland - Jun 23, 2011
82%
Breakfast stops at 9 which is VERRY early! Most of the staff were very nice, but one girl was quite rude to us. Cleaners also went a bit mad and started cleaning around us are were in a strop because we weren't out 10mins after checkout time.
Vera, Netherlands - Jun 05, 2011
82%
cheap hostel but you get what you paid for, nice and clean, nice staff, perfect location.
ian, England - May 27, 2011
72%
on the whole i enjoyed my stay the only negatives being no showers on the top floor, and only having 1 microwave and 1 kettle in the very busy self catering kitchen.
Luis, Italy - May 23, 2011
72%
I won't stay there again. Security goes around tables asking people to show their cards. There are plenty of other options around the town.
desbordes de cepoy, France - May 18, 2011
88%
It is a good a hostel but a little noisy
Leefke, Germany - May 15, 2011
82%
room a bit too small, beddings not really clean
Mariko, Japan - May 12, 2011
78%
the hostel location was excellent being very close to the Russell SQ station. the beds are 3-storey, and if you are not tall over 6ft it may not be easy to crimb up everytime. While reception staff are kind and breakfast is good enough with sufficient volume with london coffee. in a very large dining-living room, there are more than 1 TV, and I could watch BBC, which is nice for travellers.
Nami, Japan - Apr 17, 2011
68%
it was so noisy till midnight cuz there were so many kids.

breakfast was so simple,just bread and cornflakes.

it was a little hard to find the hostel cuz there was only small sign on entrance,but location is good.only 3 minits walk to russel square.

Tamas, Hungary - Dec 09, 2010
62%
The only really bad thing is that the shower is on -1 so if you live on the 3rd you have to walk hours to get there...

Generally: if you like clean beds, clean rooms and silent nights, pay more and go to a cheap hotel, cause you don't get these here. :)

Claudia, Italy - Mar 15, 2010
92%
nice place,nice people,handsome holyday
Julia, Scotland - Jan 15, 2010
72%
I enjoy staying at the old Georgian building which is Smart Russell Square. Its proximity to the British Museum is ideal. Other hostellers there are usually pleasant. The Staff try to please.
maire, Ireland - Mar 30, 2009
80%
Good location, just around the corner from a tube station. Cheap and cheerful, great showers, small rooms.
Massimiliano, Italy - Mar 15, 2009
50%
i didn't like the fact that i paid to stay in a 6 bedroom and the staff put us in a 10 beds, showers were in the basement and my room in the 3rd floor, the room was too warm and there was only a little window.. at least it was clean
denis, Ireland - Dec 12, 2008
88%
Great place to stay if you are going to London for a night out and can't afford a hotel. I was at my work xmas party in a hotel around the corner and some people paid £300 for a room there.

A great hostel but turn down the heating! it was like a sauna