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AAE Howard J's at JFK **

153-95 Rockaway Boulevard - New York City, USA
+ reviews in all languages
anonymous, Guam - Jan 04, 2014
78%
nice and clean, in a good environment even if the walls are a little thin. hotel staff was friendly, though the shuttle driver was a little off-putting. a little out of the way from the city, but close to a Q6 bus that takes you straight to the subways you'll need anyway. :) overall a nice stay!
Morne, South Africa - Oct 13, 2013
10%
Hello,

Attached is a copy of my reservation which I made for last night in New York.

• I paid a deposit by credit card of €10.20 (EUR)

• As per the instructions received, I phoned the hotel on arrival at JFK to send the shuttle.

• A gentleman by the name of Jason answered and advised that I did not have a booking with them

• I asked him to re-check and also gave him my reservation number on the attached mail – He reconfirmed that I did NOT have a booking with them

• I had to make an alternative arrangement for accommodation

• Today, my credit card was charged by AAE Howard J’s with a further $118.26 (USD)

I see this as a complete fraudulent activity by yourselves and Howard J’s. And therefore request that you REFUND the amounts charged IMMEDIATELY

Please ensure that this is done by close of business on Monday October 15th, 2013, as I will take the relevant steps to report this.

Awaiting your response.

Regards

Morne Tiran

monet@emiratesvacations.com

massimo, Italy - Apr 17, 2013
90%
Excellent staying at Howard Johnson's close to JFK.
Sheng, China - May 15, 2010
78%
We reserved a room with 3 beds and we were given a room with 2 beds only, and we were charged the same.

We hope the deposit is refunded to my card soon.

Thank you.

Sheng Chen

The owner's reply
Hi Sheng,

Thank you for choosing AAE.

You reserved a room for 3 persons in 2 double size beds. As stated in our description, we do not have rooms with 3 separate beds.

I am sorry for the misunderstanding.