Thanks for your review!
We're happy to hear you liked our location and staff!
You have booked a smokers room in a smokers hotel with out a lift, this information can be found on our page and we try our very best to make this come across as clearly as possible to avoid disappointment. We will look at the shower tray issue as there should be somewhere to store your items in the bathroom.
We hope you enjoyed Amsterdam nevertheless!
Kind regards,
Sorcha
Hotel Abba