Astoriaroom

Dear Alberto, thank you for the ratings, however no other guests complained for cleanliness of the apartment as it is always cleaned up regularly with paying attention on details. Moreover You have arrived and checked in at midnight without charging any extra fee for it. 10% has been given for the fun factor which we do not understand as free wifi connection, TV, table football or an exercise bike is available for you. We are committed for providing the best quality; please contact us in order to know how we can give the best service for the guests.

Best regards, Astoriaroom Management