Hostel Budapest Center

Dear Our guest.The 1 bed private room you have booked is not existing for a long time.We have closed it for renovation. We were informing you about the problem in advance by mail many times. Your phonenumber given us was unreachable. Unfortunately you have not reacted despite of our efforts. As all our normal rooms were sold out we could not offer you another good room and you did not want to move to another hostel Although we have booked a room for you nearby. As you wanted to stay and did not speak any english at all we were forced to put you into a small loft room which is normally for our nightreception but we have offered you thinking it would be also ok on discounted price. Unfortunately it was not ok for you.We are sorry for that but it was not our mistake. Anyhow Thank you and hoping to see you with better conditions. Nemes Roland Hostelmanager