We’re Hanoi Grand Hotel, is a combination from Hanoians who are very experienced and kind-hearted, we want to make your stay in Hanoi a truly wonderful and cultural experience. With our experienced and friendly staff, we have created this Hotel masterpiece, and can safely assure an experience like no other.
At Hanoi Grand Hotel we will make sure you get the most out of your stay in Vietnam, with tours that guarantee great value, hotel restaurant with free big breakfast, fruit, tea and coffee available all day, the cafe caters both Vietnamese and Western cuisines, a bar, and a luxury gift shop for all those Western comforts you miss while travelling.
** Hotel Policy & Service **
+ Breakfast, fruit included in the room rate & served.
+ All room rates are inclusive of 5% service charge and 10% tax
+ Check-in time is at 11.00. Earlier check-in is allowed with no surcharge, provided that the room is available.
+ Check-out time is at 12.00 noon
+ Promotion rate must be guaranteed, non-changeable and non-refundable
+ An extra bed is available @ USD10 per night
+ Payments made by Master, Visa or Traveler`s Cheque is surcharged 3%
+ If cancel up to 2 days before the date of arrival, no fee will be charged
+ If cancel later or in case of no-show, the first night will be charged.
入住
从 11:00 到 14:00
(Earlier check-in is allowed with no surcharge, provided that the room is available.)
退房
12:00之前
宵禁
无宵禁
房间锁禁(清洁时间不允许进入)
无锁禁时间段
接待
24小时营业
重要事项
Wi-Fi接入 | YES |
早餐 | YES |
床单被套 | YES |
空调 | YES |
行李寄存处 | YES |
保险箱/锁柜 | YES |
洗衣机/房 | YES |
网络 | YES |
暖气 | YES |
机场接送/往返机场的穿梭班车 | YES |
房间服务 | YES |
毛巾 | YES |
电视机 | YES |
有线/卫星电视 | YES |
电吹风 | YES |
酒吧 | YES |
餐馆 | YES |
电梯 | YES |
停车场 | NO |