We’re Hanoi Grand Hotel, is a combination from Hanoians who are very experienced and kind-hearted, we want to make your stay in Hanoi a truly wonderful and cultural experience. With our experienced and friendly staff, we have created this Hotel masterpiece, and can safely assure an experience like no other.
At Hanoi Grand Hotel we will make sure you get the most out of your stay in Vietnam, with tours that guarantee great value, hotel restaurant with free big breakfast, fruit, tea and coffee available all day, the cafe caters both Vietnamese and Western cuisines, a bar, and a luxury gift shop for all those Western comforts you miss while travelling.
** Hotel Policy & Service **
+ Breakfast, fruit included in the room rate & served.
+ All room rates are inclusive of 5% service charge and 10% tax
+ Check-in time is at 11.00. Earlier check-in is allowed with no surcharge, provided that the room is available.
+ Check-out time is at 12.00 noon
+ Promotion rate must be guaranteed, non-changeable and non-refundable
+ An extra bed is available @ USD10 per night
+ Payments made by Master, Visa or Traveler`s Cheque is surcharged 3%
+ If cancel up to 2 days before the date of arrival, no fee will be charged
+ If cancel later or in case of no-show, the first night will be charged.
Check In
from 11:00 to 14:00
(Earlier check-in is allowed with no surcharge, provided that the room is available.)
Check Out
before 12:00
Curfew
No curfew
Room Lockout
No lockout
Reception
24/7
Important To Know
Wi-Fi access | YES |
Breakfast | YES |
Linen | YES |
Air conditioning | YES |
Luggage storage | YES |
Security boxes / Lockers | YES |
Laundry Service | YES |
Internet access | YES |
Heating | YES |
Pickups / Shuttle from airport | YES |
Room service | YES |
Towels | YES |
TV | YES |
Cable/Satellite TV | YES |
Hairdryer | YES |
Bar | YES |
Restaurant | YES |
Lift / elevator | YES |
Parking lot | NO |