online booking for hostels and budget hotels
Casa Mercy
Eduardo Machado #4 e/Cuba y Colón - Santa Clara, Cuba
+ reviews in all languages
Marjolein, Netherlands - Jun 24, 2017
The owners arranged a taxi to the appartment from the bus station. It was no problem we arrived early. By a joint mistake, an object broke, to which the hostess responded excessively angry and we had to pay the damage immediately.
Christine, Netherlands - May 10, 2017
Nice stay, close to the old centre
The owner's reply
THanka a lot to Sara, very nice people.
Geeta, England - Jan 02, 2017
Great place run by Ormelio and his wife Mercy. We had a large room with 2 double beds and a mini bar and our own bathroom with shower across the hall. Lovely 2 tier patio that we could access and a huge breakfast in the morning. Ormelio can speak some English which was helpful.
Great location a few minutes away from the main square. Would definitely recommend.
Daniëlle, Netherlands - Mar 28, 2016
Lovely house and host!In the centre of Santa Clara. We had a good meal in the casa. It was delicious!
Casa Mercy thank you for the stay. Laura and Danielle
The owner's reply
our best things to you. Thanks a lot for you great review about us.
Omelio and Mercy
Thomas, Canada - Mar 06, 2016
Great location near Parque Vidal. English spoken great drinks good meals nice terraces nice bathroom lots of hot water. Blow dryer fridge tv and safe. Noisy street bathroom detached from bedroom
The owner's reply
Thanks a lot, Omelio and Mercy
Gisele, Canada - Mar 05, 2016
The hosts were great. They arranged airport pickup, taxi to Havanna.
The home is very nice with a great location.
The owner's reply
Thanks a lot to you.
Mercy and Omelio
Uwe, Austria - Feb 23, 2016
It's a perfectly located hostal near the main square of Santa Clara. There are real windows, so we slept very well at night. The host speaks English, which was helpful to organize when we'll have breakfast (< than 8 CUC) and what we want to eat. :)
What was a bit annoying was, that we didn't get the keys for the main entrance so we had to ring the door bell, whenever we came back to the hostal.
The owner's reply
It´s a family house.. not a hotel.
We must control our main door. Sorry for the inconveniences.
Madeleine, England - Feb 14, 2016
A delightful place to stay with gracious, kind hosts and wonderful food.
The owner's reply
Wonderful!! We love you.
Alessandro, Italy - Jan 15, 2016
Very nice and modern casa with friendly and helpful guests and a great terrace on the top floor. It's a pity we only stayed for one night
The owner's reply
Thanks a lot, we love the people like you.
Vanessa Midori, Brazil - Jul 29, 2015
Great casa particular!
Location (one block from the main square) and cleanliness were the best qualities. And they also have wifi!
The owner's reply
Thanks a lot.
Bart, Netherlands - Dec 07, 2012
Unfortunately we suffered from food poisoning afterwards because of the dinner we had at Casa Mercy's. Most likely they used tap water when preparing dinner or cocktails...
The owner's reply
We never use the water from the tap for preparing the food or cocktails; in case we boil the all used water including the oun´s.
Gavin, Australia - Oct 21, 2012
There was a slight miscommunication in our booking for one room for two nights instead of 2 rooms for one night. They were very understanding and organized another great casa just around the corner for us.
The owner's reply
Thank you for your opinion about Casa Mercy.
Kind regards,
Casa Mercy staff
Crystal, Canada - Feb 26, 2012
Wonderful Casa and very helpful staff. I do not speak or read Spanish, so email communication with them was a little fuzzy, and we ended up arriving on a day for which they were already booked. However, they were great and phoned around town to help us find another place to stay! We stayed there on our return to Santa Clara, and it was great!
The owner's reply
Thank you for your opinion about Casa Mercy.
Kind regards,
Casa Mercy staff