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Casa Isabel
+ reviews in all languages
Carolin, Germany - Mar 08, 2017
what a lovely casa! The house owner is such a sweet and caring lady. I got sick during my vacation and she took care of me like a mom. I can only recommend the house. One thing i didnt liked was that we did notget a key for the house. There was always somebody to open the door for us, doesnt matter which time we came home. Its very close to the center and the Malcon. I felt save there and would defenetly go there again!
Darren, England - Jan 18, 2017
Isabel was lovely, great breakfast, lots of advice, lovely cheap cocktails in the evening. She booked the other Casa's and shared taxis for our week touring around Cuba. Thanks Isabel, we will stay here again when we come back through Havana
Henrik, Denmark - Jan 02, 2017
Great place - great host. Very nice good service and breakfast. We had booked 3 rooms and only one was available when we arrived. Isabel had arrange 2 rooms in other casa, but not OK when we had received confirmation for 3 rooms.
simon , England - Dec 10, 2016
We couldn't reccomend Casa Isabel enough, the reception we got was fantastic from the family. Shamefully we speak little Spanish but still managed to have some conversation, we were made to feel very welcome. We have recommended to friends who stayed also, it's location is a bit of a distance from the tourist parts giving you the experience of the real Cuba. If you are looking for experience and authenticity then a walk around the streets here is a must, the people were so friendly in the neighbourhood. It often took me a while to get around as I stopped so often to chat to the locals. A short distance to the Malecon you can walk to the central tourist locations, or grab a taxi particular for a small cost.
anonymous, Ireland - Jun 24, 2016
Ridiculous!! It is not where it says it is on the map it's much further away. Also upon arrival, having made a booking 6 months previously. They had no idea we were coming "Isabel never told me you were coming" and as such hadn't kept beds for us and were trying to send us to their friends casa which was further away again and were also just rude. Had to find somewhere else to stay- would recommend Rolando's backpacker.
The owner's reply
no entiendo acabo de ver el mapa y esta correcto, esta en anima entre oquendo y soledad.Nunca he tenido reservas 6 meses antes.
Elena, Switzerland - May 17, 2016
our stay in the ' casa isabel ' was very nice , clean and helpful for the first days in Havana ! the host were very friendly and all the time for asking there. highly recommended!!
anonymous, Canada - Feb 28, 2016
Location is good if you want to do a bit of exploring off the beaten path. Strange thing was that the toilets didn't have toilet seats when I was there. Breakfast was 4 CUC per person per day. It's kind of high but it beat looking for food in the morning. Breakfast was a plate of fruit, eggs, bread, juice, and coffee. Also, all the rooms share a common hallway which is partially open to the outdoors. It's hard to explain and it's not really a big deal though. But you will hear Isabel and her family talking very loudly. it didn't bother me too much and they usually quiet down by 8PM.
Gabor, Hungary - Feb 23, 2016
Casa Isabelwas a really clean and quiet place and the Isabel speak some english and she was really kind and helpfull. Thanks a lot.
Georgi, Bulgaria - Feb 23, 2016
ncorrect attitude when booking with breakfast, it was refused. They wanted to pay extra. After categorical refusal on our part, the breakfast was coffee and banana. We were called up fees, which we had not ordered and the like.
The rooms are clean, but without windows, with a common corridor in the middle of that has carved a jacuzzi. It's very dangerous when crossing the corridor.
The owner speaks Spanish and English speaking need to cry, which definitely creates difficulty.
Near the hostel is bad, though located near the Malecon, but far from the center.
I would rebooking again.
Nienke, Netherlands - Feb 19, 2016
Had a wonderful stay here! Isabel is very friendly and helpful. Located in de center of Havana so walking distance to the old and new town (within 15min walk) would recommend this casa and will go back here next time I visit Cuba!
anonymous, Estonia - Jan 27, 2016
I am very sorry to say that, but it was the most disappointing experience I have ever had with the booking websites and, in this case additionally, - with casa in Cuba. We've travelled for 3 weeks around Cuba, have seen and stayed in many casas, but our first one, in Havana, was a shock for 3 nights. We were too tired and inexperienced in the beginning to find something better right away. We've learned a lot.
First of all, the photo nr. 1 is from another address, a couple of buildings away, Animas 966, you will have breakfast there (Isa herself is living there and renting some rooms there too - under the same booking name "Casa Isabel").
The casa on Animas 956 has 2 rooms WITHOUT a private bathroom (Hostelsclub, please change it for the other tourists' sake to "shared"). For the bathroom you need to go downstairs, pass the weird old guy (mostly) sleeping on the coach (showed on photo nr.9). And the bathroom is dirty. You do not want to use it. The old guy switches off the water supply for the day so imagine the toilette by the evening. Disgusting.
One more thing to mention - you will get the key to the room only, so you will need to knock on the outer door and pray that the guy can hear you.
The casa is incorrectly showed on the map - it is on Animas between the streets Soledad and Oquendo (attn. Hostelsclub).
*********
Stay away from this casa! There are other options for the same price.
The owner's reply
Es usted una estupida, complejista y frustrada............ viva mejor la vida y no sea tan amargada y extremista , celosa por ser tan fea .....
Nicholas, USA - Aug 03, 2015
We had an excellent experience at Isabel's house. The room was very clean and comfortable, we looked forward to the delicious breakfasts every day and Isabel was extremely helpful. You can come and go as you please and someone is always there to answer any questions that you might have. We stayed for three nights and then traveled for a week before returning to Havana where we stayed one more night at Isabel's house. We were able to leave some of our things there while we traveled. They clean the rooms each day. They are very trustworthy and you can feel comfortable leaving your money/valuables in your room which was very important for us because as US citizens we couldn't access money in Cuba and had to carry a large amount of cash with us. We would definitely go back and highly recommend staying at this casa particular.
The owner's reply
Hola mis saludos.Gracias por todo
anonymous, Poland - Apr 10, 2015
During my trip to Cuba, Isabel seemed to be the most helpful and nice person. 100% recommendation. Do not hesitate to try Isabel's breakfast - each morning we got new, amazing juice prepared by Sandra - Cook Chef! I already miss the atmosphere of this casa.
Apolonia, Poland - Jan 22, 2015
It was an amazing stay! Isabel is such a nice lady, very helpful, made us feel like we were at home with mum!:). The rooms were great!Clean (as the whole house!), with ventilation and air con.The location was good, just by the Malecon:), short taxi (or bike taxi) ride from the main tourist attractions. The breakfast was cheap and delicous!!Great coffee, eggs, fruits I highly recommend it! Thank you Isabel!
Ana, Portugal - Mar 12, 2012
People are ready to help with information. Good space in the bedroom and clothes are clean, but toilet is in a different floor. One of the rooms is tinny and is to be avoided. There is no internet conection as it is suggested. Location is good to get to know other places than the Casco Historico but it is more difficult to come back at night.
The owner's reply
Hola Ana mis saludos; queria preguntarle a que se refiere ustes cuando dice una habitación es metálico; sepa usted que en Cuba generalmente lo que puede es hacer uso del correo electrónico y ese lo tiene disponible, gracias, Isabel