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San Demetrio **
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Jentsch, Germany - Jan 01, 2011
Not recommended. They advertise big rooms with high ceilings but the single room I booked was tiny, claustrophobic and with low ceiling. They offered me a bigger room for 45€. At checkout, they told me that the 10% I prepaid to hostelsclub does not apply to this room and is lost! After one hour of discussion they finally gave in but refused to give me a receipt, probably to avoid taxes. Also the rooms are not isolated and I could listen all night to TV of my neighbors.
The owner's reply
Hello, about 10 % of that you prepaid to hostelclub is normal that is not lost but in your rervation there is a total amount to pay in hotel-and this is the price less 10% so you will must pay the total that you read in your resevation card-is not possible pay 10% less respect the totaly pay write in your reservation. i remember you-and i tried to expalin you many time, i called also hostelclub and ask them..but uyou have your idea..and is not ìnecessary lost time to repeat you the same things many time- we have room with hight ceiling and rooms with normal ceiling-our room is not claustrophobic because all rooms has a nice and big balcony ! so is very strange that you don t write about this-the room that we offered you for 45.00 special price for 1 person in a double room - we offer just if you prefer a bigger room...but ask you to pay a small difference from 40 to 45.00 in a double room i think is onest. this is all.
greetings
brigida