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PLUS Hostel Florence
+ reviews in all languages
anonymous, Belgium - Sep 30, 2022
We stayed for 4 nights and were quite disappointed, as we heard a lot of good things. The location is great and everything looks good until you try to use it! The rooms are not really cleaned everyday (we see the dust) and the sheets can give a rash. The promised swimming pool and sauna are not open in the summer (didn't say anywhere) and the outside pool is only open until 19h. You are obligated to wear a swimming cap that you can buy for 7€ (also not mentioned anywhere). All common areas close at 22h or 23h which is very early for a hostel. There is no where to sit to have a social interaction with other people. So your room is all you have but if you share you can only go to bed if your roommates are asleep. The staff or doesn't speak English or are rude (or both). It would've been fine if there was just a place to sit, since there are a lot of shared rooms, where you can't really talk in the evening. They are a kinda hotel trying to be a hostel, which makes all things not good. You have to wait a very long time until the lift comes and it is a bit broken. Shower and Aircon (lot of light at night) was good. Breakfast was ok, but a bit expensive and the staff wasnt very nice.
There was an opportunity to make it a great place, but they didn't use it. The price was expensive for all the services you couldn't use, that they promised on the website. Very disappointed.
Is this meant to be a youth hostel or an elementary school/retirement home?
Ingrid, Guatemala - Feb 26, 2020
Very nice place more than I expected.
Analu, Brazil - Apr 09, 2018
Great price, great dorms, pool was nice - even though the water was cold. The location was also good and everything totally worth the price. The staff was not very friendly but acceptable.
anonymous, Canada - Aug 12, 2017
It was very expensive although you may get it cheaper on another site. Only the outdoor pool is open in summer; turkish bath and indoor pool closed. The personal locks in the room we had to fix with a pocket knife. The shower is separate from the toilet which is nice. 15 min walk from the train station. Grocery stores nearby. Too expensive for me to stay again but other than that it was a good stay.
anonymous, England - May 24, 2017
This hotel is quite a hike from the city centre. The basic services are fine but the tv in the room had not English language programmes and attempts to rectify this repeatedly failed. The same was true of the air conditioning that only heated.
anonymous, Germany - Oct 14, 2016
Friendly staff, clean rooms with light blankets and towels, drinks & snack machine in the foyer and 'free' wlan.
Distance from train station seemed more than "900 meters", but still within walking distance.
Hemangajit, India - Apr 15, 2016
Located in a busy area, close to restaurants and station, awesome ambience inside, helpful staff. Had a wonderful stay!
anonymous, Canada - Oct 17, 2015
A great place to stay; nice rooms of reasonable size and with a bathroom and shower in each room
Kirsi, Finland - Sep 28, 2014
Very good hostel with nice staff.
Xavier, England - Aug 02, 2013
One of our best hostels! Such a brilliant location, good vibe throughout, pool open till 11pm, good nightlife and rooms where nice. Recommend to anyone :)
Jessica, USA - Jun 18, 2013
Great location, clean, staff was helpful but always too busy and couldn't assist some things. Also, breakfast should be free, but it was all you can eat buffet for 6 euros, which isnt too bad.
Jehoszafat, Poland - Jun 07, 2013
The best hostel I have ever been :)
If I go once again to Florence for sure will choose this one.
Alex, South Africa - Jan 07, 2013
The facilitices at hostel plus are excellent, the only downside is taht its a little far from central Florence.
Shushanta, India - Nov 09, 2012
Hostel is good. Didn't have time to visit the swimming pool or sauna. Restaurant downstairs isn't very good. Sink was clogged
xiang, China - Aug 16, 2012
Def is the place that you have to stay in Florence. Really nice even I was staying there in a Mixed dorm. Well organized and cool place to stay.
Robin, England - Jul 23, 2012
It seems as though every backpacker in Florence stays at Plus Hostel. With 400 beds, they were full everyday that we were there. If you want to stay here, make sure to book online. They give preference to those booking online, even if you are already staying there, you will need to extend your stay online. There is a nice pool to
hang out by and a rooftop terrace. The wifi is good but unfortunately there is no communal cooking and there are signs that say no outside food or beverage is allowed in the dinning hall. In the evenings, they have events such as wet t-shirt competitions. The rooms are large with lockers that fit big backpacks. One major downside is that the AC system is controlled by the front desk. There is only one accessible lift from the lobby that was really slow and broke twice while we were there. The unfortunate part about it being so big is that no one really cares about you... We had to walk four flights of stairs to the front desk three times one night because the AC had shut off in the room and the person at the front desk was irritated with us wanting to keep the AC on all night when it was around 35 degrees outside.
Alex, United Kingdom - May 28, 2012
Good place if you want to have fun. Disco every night until about 12.30 which can b noisy if you're trying to get to sleep. Loads of tours available and bike rental etc at reasonable price. Staff really friendly
Alonso, Chile - Dec 21, 2011
I have mixed feelings with this hostel. On one hand, it offers great value for the money, providing nicer accomodations than most such as a pool, sauna, fridge in the room, etc, but on the other hand it falls short on the basics (you have to make your own bed, for example; no towels are provided, there is no heating in the room). Staff is friendly but a bit disorganized (I was asked to pay when I checked-out - funny considering that I had already payed in advance at check-in; it wasn't such a big deal and it was promptly solved, but it reveals poor administration practices). Also, as is sadly usual at hostels, wifi doesn't work well at higher floors (I had to go down to the lounge/reception to get a strong signal). Overall, is a nice (and cheap) experience for young "backpacker" types, but if you're looking for a more "romantic" experience, you are better off paying something extra elsewhere for more sophistication.
andrzej, England - Oct 14, 2011
They really got almost all right. Building is a big ex hotel, so five floors, sw pool,gym, bars etc.Internet. Good food for a normal price.Staff very helpfull. Two minuses:
room is ready by 3pm and you have to check out by 10 am so you loose few good hours, and few drunk young people at 4am loudly sharing their life stories on corridor, wether you want to hear them or not. Don't take a room next to a vending machine.
Katelyn, Hong Kong - Aug 31, 2011
n/a
Oliver, Germany - Aug 27, 2011
to small pool and gym. but a great roofterrace. great view!!!
Berkay , Turkey - Jul 17, 2011
it is a good stop for teenages
Ana Maria, Colombia - Jul 15, 2011
THE BEST HOSTEL EVER!!!... VERY NICE PEOPLE. I highly recommend the night bike tour and the trip to tuscany!
Phil-Vincent, Germany - May 23, 2011
Great stuff, great rooms, fair distance to downtown, and the view from the terrace was simply beautiful. See you again next year or this fall, definitely
Danijel, Croatia - May 17, 2011
Excellent hostel!
If I ever go back to Firenze, I would very gladly go back there again!
santiago, Colombia - May 11, 2011
the best cheap hostel I have been, a lot o young people and, a lot of services, loundry, free wifi, intwrnet, and the best of all if you have been spending money on restaurants and you wants to began saving money, I recomend the hostal restaurant
Jacob, New Zealand - May 01, 2011
Great place
Rosa Elena, Mexico - Apr 08, 2011
Very helpful staff, excellent and cheap breakfast (just the bread very awful, the rest was ok)Free wifi and very near from the duomo, you can walk to center, Academia and Uffizi gallery
Irina, Russia - Jan 07, 2011
really nice hostel, and wi-fi free!!!! it;s a huge bonus for the hostel!!!!!
Fernanda, Brazil - Nov 25, 2010
It's a nice hostel, but there are a few problems: the staff is not so nice and helpfull, the room was very cold at night because they didn't turn on the heat (even though I asked them to), breakfast is expensive, room light sucks. It's clean and in a good location, so that counts a lot.
HIROSHI, Japan - Nov 22, 2010
Little far from station, but clean facilities are nice.
We can have dinner with cheap expending.
But breakfast paid.
Jéssica, Brazil - Nov 07, 2010
Wonderfull! Staff are helpfull, there is a lot of excursions. The swimmpool it's just great! Very clean and near from the Main Station. I stayed at Pul Girls and would totaly recommend!
Roberto, Italy - Nov 01, 2010
The place is very near to the center and is also clos to the main train station Santa Maria Novella. Very funny and beatifull place.
Ana Cristina, Mexico - Oct 31, 2010
THIS IS ABSOLUTELY THE BEST HOSTEL I'VE EVER BEEN, BREAKFAST IS AMAZING, THE STAFF IS MOSTLY REALLY HELPFUL (THERE ARE SOME OF THEM THAT DOESN'T SEEM TO ENJOY THEIR JOB SO MUCH) AND THE FACILITIES ARE JUST GREAT, WHERE ELSE CAN YOU GET A POOL, GYM AND STEM SHOWER ALL INCLUDED IN YOUR BACKPACKING HOSTEL RATE?
Roman, Germany - Jun 20, 2010
professional hostel, very nice
Christine, England - Apr 23, 2010
This is one of the best hostels I have stayed in, in fact the best abroad. I am English and have stayed in more in England and Scotland. The room for 4 was large with full length wardrobes for each person; the bunks each had individual lights and a good shelf for book, drink, clock, glasses. The separate toilet with sink and shower with sink was a very good idea and both rooms were large. Towel, soap, shampoo also provided. Only downside was the evening meals were not cheap for a hostel and the juice tasted like squash. Fruit with breakfast would have been nice also and less dry bread with soft spread not hard butter, but all in all pretty good and not far from main attractions. Being aged 63 and on my own can't comment on the fun factor or atmosphere but feel it was good for the younger members. Also would liked to have had one more day to take advantage of the day excursion. Stayed 3 nights.
Kate, England - Apr 07, 2010
Had a great stay here over the Easter weekend. We'd booked into a 6-person dorm, but were moved to a 2-person private room at no extra charge. Rooms were clean and comfortable, staff were helpful, and I'd recommend this to anyone. Vending machines in the lobby were understocked, but they're not run by the hostel, so I can't blame them for that! We weren't looking for a party hostel, but if you are then there's everything there, and the bar looked great when we popped in briefly.
Yamit, Mexico - Feb 27, 2010
It's a very "luxurios" place for backpackers, really clean, nice, the pool is amazing. A little bit snob for me.. hahahaha but that is not necesserly a bad thing, it depends on each one's personality.
Desiree, Brazil - Oct 24, 2009
It was nice,the staff is very helpful.The only things that I'd sugest you to improve it would be:wash the blue sheet more often,and cover the maters with an aproprieted plastic bag because of bed bugs(there is it in the maters);in the kichen,to help the staff,you can have more help from the gests,getting them to help you with cleaning up,putting a conteiner with water by the durty dishes,to colect the silverplates,and teache them to organize things in piles,after "clean" the plates in a trash can without lip(uncovered) very near by the table where the durty plates go, and leaving cans labeled for recicleable things.
Any way,It was very nice being here.I'll recomend this hostel to my friends and family. Also, I'll try to come back sometime in the future and staying in the other ones in Europe,indeed.
jan, Netherlands - Oct 13, 2009
Large hostel, well organized and clean, with good storage of luggage and locks. Toilets and showers of the quality of good hotels. It has a swimming pool, turkish bath and sauna, a terrace bar on the 5th floor with view on the Duomo and a large bar/restaurant downstairs. Very good place. This whole chain looks attempting. They have other hostels with swimming and the like in Rome, Venice and Prague.
Kaemkarn, Thailand - Oct 09, 2009
Best place!!
We were lucky that we booked the hostel from hostelsclub.com, we got an upgrade to an apartment which has kitchen very spacious, instead of double bed private room.
The location is about 15mins walk from the train station, and you can walk to the attractions. Florence is quite small so you can walk to anywhere (i think)
The hostel has its small dining room, which you can get nice food at good price when you are too tired to go out and eat! The staffs were lovely! Everything is very comfortable, honestly
I really recommend this place, I think it is the best place you can find at this price.
james, Australia - Oct 04, 2009
staff were extremely slow to check-in, not so friendly. a fair bit of noise from the bar until midnight or so. you must buy a towel if you don't have one. location was goof though, and very clean.
Geeta, India - Aug 14, 2009
Excellent place
sarah, England - Jul 29, 2009
Best hostel that we have every stayed in.
joanna, Poland - Jun 25, 2009
Very clean and efficient, however incredibly noisy. Hostel Plus is for the young people who do not mind the street noise. It has the atmosphere of a high school summer camp. Minus for breakfast - not all Europeans are British and eat bacon and beans at the morning (or at all). Fresh bread and some fruit would upgrade the meal and make it edible for more healthy eating people.
DIEGO, Peru - Jun 08, 2009
SO GREAT HOSTEL, VERY GOOD ATTENTION, SO CLEAN ROOMS AND BATHROOMS, EXCELLENT STAFF, GOOD LOCATION, SO FUNNY AND EXCELLENT ATHMOSPHERE, NICE PEOPLE FROM EVERY WORLD AND FOR THE PRICE IS ALL AND MUCH MORE THAT YOU CAN EXPECT. YOU DON'T NEED TO STILL LOOKING FOR BEST. YOU ALREADY FIND IT AND FOR SURE IT WILL LIKE YOU VERY MUCH!!! I JUDGE THAT I WILL RETURN SOMEDAY THERE... I RECOMEND YOU THAT FUNNY AND LIVELY PLACE.
Nikolaos, Cyprus - Jun 04, 2009
Excellent hostel with lots of facilities. The only disadvantage is that they charge you extra for each towel, breakfast, internet. I highly recommend this hostel
Daniela, Austria - Mar 09, 2009
Staff has been very nice and helpful (acted immediateley for a too cold room); Room was clean and the pool seemed to be nice; Perfect stay there!
Marie, Japan - Mar 07, 2009
Good place, Nice room, Friendly and thoughtful staff, Cheap price. I had such a wonderful time and strongly recommend to choose this hostel.
Mariana, Argentina - Jan 07, 2009
Very nice hostel though the reception was always full of people and it was really boring waiting to be attended (which was never less than half an hour for everything: from checking in as well as asking for directions)