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International Student House Florence
+ reviews in all languages
anonymous, USA - Oct 17, 2016
All I have to say is ew. First of all, besides the shower being gross, there was no hot water at one point. They make you pay extra for sheets or blankets or whatever it is...but it's literally just a sheet. No blankets! I was freezing cold. Plus you share rooms with random strangers. It's a bit smelly, the people are smelly, and one of the roommates were snoring. Had a terrible time. No point of staying here. Save up and pay a little more for a hotel. Positive things I'll say is that the staff (when they are there) are friendly and helpful. Still felt safe and there weren't creeps. Good location. Close to bus and train and the heart of Firenze.
anonymous, Italy - Jan 28, 2016
on the arrival there was no one to welcome us, the keys were left in the corridor. the beds we had were worst than the beds of a prison, im sure. the next day we were asked to pay our stay and the price established at the beggining started to rise as the receptionist decided to charge us with taxes and more taxes and plus 4€ for bed sheets. when i confronted him with the conditions of the bedroom the man accused me of being arrogant and treated me in a way you dont treat your costumers. plus!!! the shower was terrible, everything was broken, on the second day there was no toilet paper. but if you want to be near the center and dont mind being extorted this is the place to be.
Dayana, USA - Jun 16, 2015
This place was totally serviceable, there were only a few small things that weren't great. The beds were a little lumpy but I was able to sleep fine. The kitchen doesn't have any mugs and they don't provide towel (which was fine for me but one of my room mates was a little surprised.) If you are looking for a place with a good location to rest your head and cook a meal, this place will do you fine. Especially for the price!
anonymous, Vietnam - Oct 24, 2014
Plus points:
- Location: near the main station, supermarket, in a walkable distance to the cathedral, through nice streets with many good resaurants.
- There is a kitchen and tools for cooking.
- The room is fairly comfortable in the comparision with the price.
Minus points:
- The staff is not friendly enough although he always gives correct and helpful infomations.
- One can enter the hostel by keys or security code (both are given by the staff) but sometimes the key for the main door to the street doesn't work. That makes me a little bit confused about the security of this building.
- Wifi signal in the room was very weak (but quite good in the kitchen).
In general, this hostel is a good choice.
anonymous, Belgium - Sep 18, 2014
I would never recommend this hostel. Read all the other comments and you will see the same words:
Dirty, old, not friendly, not reliable owner/staff. If i would upload pictures of the room and bathroom, nobody would ever go there.
The owner's reply
Dear customer
maybe you leave the cooment for the wrong hostel because our rooms are the same of the picture
Many thanks
anonymous, Ireland - Aug 25, 2014
Very quiet but good location. Noisy outside the window.
Jessica, USA - Nov 17, 2013
The Guy was rude. The place was close to the train station and the duomo. Really sketchy place though.
Eliane, Canada - Jul 04, 2013
Staff is only there from 9-12 in the morning so if you arrive outside of these hours you might have trouble getting inside. Seems kinda sketchy at first but it's not that bad. No lockers. Little kitchen and balcony. But still great overall.
Enrique Alejandro, Mexico - Aug 19, 2012
The guy at the desk was rude...!
md. nuruzzaman, Bangladesh - Dec 31, 2011
good location.
nice atmosphere.
Emily, USA - Nov 07, 2010
The man who checked us in was amazing. He was so nice and personally walked us over to a restaurant. The only weird thing was there was no one there to check us out in the morning, which meant we couldn't get a map, directions or recommendations. We had a room that was in another building down the street so we couldn't even get back into the main building the next morning.
You're not allowed to leave your bags there. You can leave them at the train station, which is very close. It's four euros minimum for five hours plus an additional 60 cents for every extra hour.
Robert, Germany - Aug 27, 2010
we were three peoples. two got a comfortable bed the other one a very saggy folding bed. the room got a nice flair. the shower was a littel bit to small, but ok
Lisa, Germany - Jan 23, 2010
I was surprised: cheap, but clean; charming staff; located quasi in the city between S.M.N. and the Dome. I'll return here the next time in Firenze.
Matt, Australia - Oct 24, 2009
Nice room, we were on the third floor and didnt have an elevator though.
Great location!
Horea Rares, Romania - Sep 16, 2009
ISHF is central situated, close to the most important turistic atractions in Firenze and is very close to the train station. The staff is very heplfull and friendly and if they'll improve their english will be perfect. The room, the bathroom were nice, a little dark during day, but clean. Curfew and no hot water between 10am-13pm. But for two nights in Firenze was perfect for me. Next time in Florence I'll stay at the same hostel.
Francesco, Italy - Jun 28, 2008
Antonio was very friendly
EVA MARIA, Spain - May 18, 2007
Everything was clean and tidy at our arrival and during our whole stay. Very friendly and helpful staff in a lovely old restaured house. Well located and quiet, even being situated in a very central street.
Romana, Romania - Sep 29, 2006
Hi! I really enjoyed it.Good location and very welcoming.
blaise, Australia - Jul 09, 2006
This hostel has a great location and all the major sites and the train station are really near. You might prefer to ask for a room at the back as the ones near the front are a bit noisy. The staff are friendly and it has a nice little kitchen.