Venice Vacation Hotel *

Would not recommend this hotel to anyone. We arrived and we were told we would be staying at another hotel, because this one had clearly been overbooked. "Same hotel" the man at reception would keep telling us despite the fact that it had a different name and different location. We were not told of this beforehand so that we could arrange other accommodation. The man at reception was incredibly rude, and just told us to find somewhere else to stay. He was also reluctant to refund the money that i had already paid, saying we hadn't paid anything. He eventually refunded us, but it was not the full amount. Luckily we were able to find something else last minute. This was a horrible introduction to our stay in venice, and we could not believe how unprofessional and rude a person could be. Do not stay here.