Vera Cruz Porto Hotel ** **

I had a really bad experience at this place. The first thing was that I had no water in my room. They took almost 2 hours to fix the problem.

The next day, the person who cleaned my room threw away (or stole?) one of the souvenirs I had brought from Barcelona. It was wrapped in an old map and apparently they thought it was trash! This was very irritating.

Next thing, Internet is not free here! I bought a 5 euros card for 2 hours of Internet. Of course, it didn't work, so I had to go down to the Reception to change the card. Yet another annoyance.

And finally, when paying, the girl at the reception gave me 10 euros less when she handled me the change. I only noticed a few moments later when getting into the Metro station. I had to go back and ask for my 10 euros! Do these people do anything right?

I will never come back to this place and I do not recommend it to anybody.

The hotel is very well located, quite close to the main points of the city center. Everyone in the staff is very nice and kind. The small breakfast that is served is very good for the hotel's rate. I would recomend this hotel.

Superior rooms may be OK, but normal rooms are not. Surely not "recently renovated"! Bathroom so old, it cannot not be cleaned. "Sat TV" means only 4 channels (1 english) on tiny old TV. No reaction of the superiors on complaints. Staff friendly but no help. Breakfast is ok (this room is indeed recently renovated). Location of the hotel is excellent.

A very good location, raccomanded.

Very friendly staff!Perfect location-very central!great for value.shame,could't enjoy breakfast on the top floor-was under reconstruction.would be nice to have not just portugese channels on tv.definitely would RECOMMEND!!

Very old but nice and clean. excellent location. Breakfast ok.

Very well localized, friendly staff,well equiped rooms, and clean.