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Goldsmiths House
+ reviews in all languages
marianna, Poland - Dec 18, 2011
I`ve booked that hostel but after the booking was made I receive en email where they were saying that the price that was stated on the website want be the price that I will pay on arrive (it will be much more ) I reply that at this point I will cancel my stay and I would like my deposit back. They didn`t reply and obviously didn`t refund the deposit. When I phoned them the guy on the phone did not want to give us any information or information for when we can call to speak to someone to resolve the issue and refuse to give his name so we could have complaint.
I think what was happend was scandalous and I would like to know what will do about it. I also want my money back.
Tina, Scotland - Jul 03, 2011
I was extremely disappointed that my request that there be no blue bedding (due to a serious allergy) was totally ignored - everything was blue! The situation was saved by a very friendly and helpful porter, who also carried my bag to the 4th floor as the lift was broken.
Another problem - when checking out, another porter told me he didn't have my name on the list even though I told him I could see it! I had to take it from him and show him - not great...
Ana, Romania - Oct 12, 2010
Great and safe place to stay in London. Very friendly and helpful staff.
Jenny, Sweden - Jun 21, 2010
Overall, considering the costs, a good place to say!
Eila, Finland - May 09, 2010
Very nice hostel,loved it and will return there for sure.
Anastasia, Russia - Apr 05, 2010
Quiet place, stayed there for 5 nights, but GH took money for 6 nights, promised to transfer it back... but I don't see that it's happened.
Plus - you can use kithen to cook your own food, tea. But mug, spoon and plate for my room were so stinky, so I had no wish to use it. It's better to take metal mug with you...
Stanislawa, Norway - Mar 11, 2010
Nice to meet other students, kitchen< TV and computer
Joanna, Poland - Feb 18, 2010
clean and tidy, there is lift, so you don't need to carry your bags, very good quality for this price. I recomend it as a very good place.
Valerie, USA - Jun 29, 2008
They didn't accept my reservation for yesterday, even though I payed. I was very disappointed!
Kathryn, Australia - Jun 13, 2008
I found the staff friendly and helpful, but while the hostel was clean, think it could do with some 'jazzing' up - it has too much of an old-fashioned nurses'accommodation feel about it.
Also, my sheets weren't changed at all despite being there for over a fortnight and really think cleaning staff should be employed on weekends. The sense I got is that, as usual, profits are more important than the guests' comfort/